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Shipping

Freight Charges: We use Australia Post Postage Assessment Calculator to determine the freight charges.
After adding products to the shopping cart you can find out the exact charge by adding your postcode in the “Shopping Cart”.
Please Note: We reserve the right to send orders the most economical and efficient way.  Generally we use overnight courier services and must have a street address for delivery.

  • Out of Stock items: If goods are out of stock you will be contacted within 2 business days and either a delayed shipping time or substitute product (to your satisfaction) will be organised.
  • Delivery Times: Once your order and payment has been received, your goods will be shipped within 2 business days. Please allow between 2 to 14 days delivery (depending upon how remote your address is).
  • Customers outside Australia: We accept orders worldwide.  There is no tax applicable to overseas orders and therefore a 10% discount applies.  Free freight only applies to Australian orders. To obtain a quote for international freight, please call us +61 2 9914 9909 or email sales@fcmsales.com.au and we will provide you with a quotation and proforma invoice for pre-payment.  We accept Visa, Mastercard or Paypal.  Note that in some cases, it may be more economical for a customer to arrange a pre-paid pickup with their preferred carrier and provide us with the voucher details.